cruto
Delete your account and all your data
- Go to crutoai.com/cuenta.
- Open Settings → Delete account.
- If you have an active subscription, cancel it first in “Manage billing”.
- Type your email to confirm and click Delete my account. It is deleted immediately.
Disconnect a single network
In Settings → Connected accounts, click Disconnect on the account. We delete its tokens and data instantly and, where the network allows (YouTube and X), we also revoke the permission.
You can also remove Cruto’s access from each network: on Facebook and Instagram, in Settings → Apps and websites; on TikTok, in Settings → Security → Apps with permissions; on Google, at myaccount.google.com/permissions. Once you do, Cruto can no longer publish, and we delete that account’s data when you disconnect it or delete your account.
Request it by email
If you can’t log in, email [email protected] with the subject “Delete my data” from your account email (or stating the connected social account). We’ll do it and confirm within 30 days at the latest.
What is deleted and what is kept
Deleted: your account and profile, usage and credits, own voices (also at ElevenLabs), connected networks and their tokens, login links and email subscription.
Kept as required by law: your invoices and payments at Stripe for the tax period and, without your email, pack purchases and affiliate commissions for accounting. For one year we keep only a hash of your email to invalidate old sessions. More in the privacy policy.